Account — Deletion

Delete your Count Dojo account.

01

How to delete your account

To delete your account and all associated data:

  1. 01Open the Count Dojo app.
  2. 02Go to Settings.
  3. 03Scroll to the Account section.
  4. 04Tap "Delete Account".
  5. 05Confirm the deletion.
02

What gets deleted

  • Your account and login credentials.
  • All lesson progress, XP, streaks, and achievements.
  • Drill statistics and session history.
  • All cloud-synced data.
03

What does not get deleted automatically

Your subscription. Active subscriptions must be cancelled separately through your device's subscription management (Settings → Subscriptions on iOS, Google Play → Subscriptions on Android). If you do not cancel, you will continue to be charged.

04

Data retention

All user data is deleted immediately upon account deletion. No data is retained after deletion.

05

Can't access the app?

If you are unable to access the app, you can request account deletion by emailing support@countdojo.com with the subject line "Delete My Account" from the email address associated with your account. We will process your request within 7 business days.

06

Need help?